Compendium – Designer rooms at Q1 resort by GCLR
Welcome to Designer rooms at Q1 resort by GCLR
Welcome to Gold Coast Luxury Resorts apartment at Q1, Surfers Paradise. It’s time to relax, unwind and enjoy your stay with us here on the beautiful Gold Coast.
Located in the absolute heart of Surfers Paradise, Q1 is the tallest residential tower in Australia.
Gold Coast Luxury Resorts manage a collection of designer rooms in this resort, all refurbished by our in-house design team. You won’t find any other apartments in the building quite like these.
All GCLR apartments are fully self-contained with kitchen, bathroom and laundry facilities.
Should you have any questions regarding this property, please call us on (07) 5570 1122 within office hours or for EMERGENCIES after hours on (07) 5588 5150
Office Hours & Contact
Our office hours are
Monday to Friday 9am to 5pm
Saturday, Sunday & Public Holidays 11:30am to 3:30pm
Ways to Contact us
Phone: 07 55 701 122
Email: [email protected]
GCLR Guest Portal: https://guests.gcrp.com.au
Facebook: goldcoastluxuryresorts
Instagram: goldcoastaccomm
Q1 Facilities
Located on Ground Floor (outdoors from main reception)
- Heated Indoor Lap Pool and Spa (6am – 10pm)
- Outdoor Resort Pool (6am – 10pm)
- BBQ Areas (6am – 10pm)
- Day Spa (fees apply, book here)
- Gym & Sauna (6am – 10pm) – access from the indoor pool, upstairs
Located on Level 2
- Business Centre – Computers are available for guest use. $2 will offer 21 minutes of internet access and printing. Computers take $1 and $2 coins
- Private Theatrette – Please contact us first for an authorisation form, then visit the front desk with your photo ID to book your time slot.
Located on Level 77
- Skypoint Observation Deck (fees apply)
Please note that GCLR do not own or manage the facilities at the building. All Common areas like hallways, rubbish areas, outdoor areas etc, including facility outages, pool temperatures, maintenance and cleaning are all handled by the onsite managers. GCLR have no control over these matters.
Your Apartment
Apartment Supplies – Complimentary starter pack including detergent, soap, toilet paper, garbage bags & laundry powder. There are supermarkets and convenience stores all within a minute walk of your apartment if you would like any additional supplies!
Housekeeping – This apartment has been cleaned prior to your arrival and will be cleaned upon your departure. If you require a mid-stay clean, please contact our office with 24hrs notice. Please note charges apply.
Safe – The safe provided in your apartment is for the owners use only. For security reasons no codes are provided to us. We kindly ask you not to use it.
Beach Towels – Gold Coast Luxury Resorts have beach towels available to purchase from our office at $15 per towel or 4 for $50.00
Dishwasher – This apartment features a dishwasher for your convenience. Please be sure to read the manual if you are unsure. Online manuals are also very useful.
Blinds & Windows – Please take care when operating blinds and curtains. It is recommended you open or wind up all blinds and curtains before opening any doors or windows to prevent possible damage.
No Smoking or Vaping – There is a strict ‘No Smoking Policy’ in place in all Gold Coast Luxury Resorts apartments. Q1 in particular has a no smoking policy anywhere in the building, including apartment balconies or their grounds. Any evidence of smoking in the apartment will result in extra cleaning charges, as per your lease agreement.
Keys – For the security of all guests staying within the resort, you are required to use your security fobs to gain access to all resort facilities and after hours building access. Your fobs also allow you to activate the carpark and lifts. Please notify us immediately if your keys become lost or stolen. Charges apply for all replacement keys. In the event of a lockout please call the emergency number. An on the spot call out fee applies of $100 cash outside of office hours.
Fire Alarm – This resort is equipped with a certified fire alarm system for your safety. This system is linked to the Queensland Fire & Rescue Department in case of an emergency. Please be aware that all apartments are fitted with sensitive smoke detectors that are easily activated. False alarms and fire department call outs are expensive, so please take care while cooking in your apartment. A fine of approximately $1000 can be imposed. Please make sure exhaust fans are in use and balcony doors left open while cooking.
Security – For your safety please ensure that all doors including those to the balcony are locked upon leaving your apartment.
Check out Procedures
Due to our high occupancies and strict cleaning schedule check out time is strictly 10:00am
On your departure please ensure all dishes are washed, dried and put away.
All rubbish is to be removed from the property, including any left over food or drinks from the cupboard and fridge. Rubbish chutes are found on every level.
Turn off all lights and air conditioning before vacating.
Leave both sets of keys on the kitchen bench and close the door behind you. If you have a car in the basement, please remove your car first.
It is imperative that you do NOT use the key drop boxes at the property. These drop boxes do not belong to GCLR and we cannot gain access to them.
Please note – you can get to the lobby without your key/fobs.
Troubleshooting Tips
Air Conditioning
Below is an example of the air conditioning control panel that may be in the Q1 Apartments.
This is zoned air conditioning, which means only the living OR bedroom zone can be used at one time.
Panel locations:
3 Bedroom Apartments: Opposite the back bedroom, on your right if you are in the kitchen facing the sink.
Room 4605: Opposite the laundry.
Room 6003: Immediately on your left as you enter the apartment.
Room 6102: One panel in the kitchen which controls most of the apartment. An additional panel inside the first bedroom on the left which only controls that bedroom.
Note: Please do not put the temperature below 21 degrees as the unit will freeze up and will stop working
Note: Please ensure all balcony doors and windows are closed when the system is on as the air conditioner will not function correct if there are any doors or windows open.
TV is displaying the message ‘Weak or No Signal’
Please check that the source is selected correctly to watch ‘free-to-air TV’ or ‘Digital TV’
If the signal is weak, please check that the TV antenna cable at the back of the tv is plugged in securely. If any issues continue, contact our office on 07 5570 1122.
Loss of Power
The most common reason for a loss of power is a circuit breaker has tripped. This may be caused by a faulty appliance, too many items drawing electricity, or a power surge.
If you need access to your fuse box, please see locations below:
3 Bedroom Apartments: Opposite the back bedroom, on your right if you are in the kitchen facing the sink.
Room 4605: Opposite the laundry.
Rooms 6003 and 6102: Inside a locked owners cupboard, please contact our office for access.
Check for any switches that are in the off position and turn back on.
If the power trips again, please unplug any items that may have tripped the power and try again.
If it continues please report to maintenance, see below.
Reporting Maintenance
Should any maintenance issues arise during your stay please contact us as soon as possible so we can rectify it for you.
To report maintenance you can email [email protected], call 07 5570 1122, or use our guest portal and send us a message. To use the guest portal you will need your booking ID.
Surfers Paradise Attractions
Infinity Attraction (07) 5526 8935
Challenge your senses and ignite your imagination. A fun, unique and mind blowing journey into spectacular, futuristic maze-like worlds of wonder. It’s a dreamlike, interactive fun house of the future!
Skypoint (07) 5582 2700
SkyPoint Observation Deck is a must-see for all Gold Coast visitors. With unrivalled 360 degree views from the coast to the hinterland, mini-theatrette and informative feature zones and displays that provide all the information you need to plan your holiday hit list.
IFLY Indoor Skydiving (07) 5655 2400
IFLY is not just a thrill ride, but is the latest thing in action sports. Simply lean forward inside their glass tunnel into a column of air and float effortlessly into flight guided by their fully qualified instructors. Indoor Skydiving is safe for kids, challenging for adults, exciting for teens and realistic for skydivers.
Ripley’s Believe It Or Not! (07) 5592 0040
Your self-guided adventure is sure to astonish as you come face to face with remarkable relics and rare treasures from around the World.
Beachfront Markets (07) 5584 3700
Every Wednesday, Friday and Sunday night treasure hunters, bargain spotters and after-dinner walkers make their way to the Surfers Paradise beachfront markets to wander along the coastal stretch of more than 120 market stalls, while live entertainers set a casual mood in their performance.
Groceries & Shopping
Supermarkets
Your nearest shop for essentials is Night Owl Surfers Paradise, just 2 minutes walk. Click here for directions.
Open 24/7.
The closest full sized supermarket is Woolworths – only 600m from Q1, inside the Paradise Shopping Centre.
Please take the escalator beside Circle News to get down to the lower level. Click here for directions.
Weekdays 7am – 9pm
Weekends 7am – 9pm
Just 250m further and you will find another Woolworths underneath Circle on Cavill. Click here for directions.
Weekdays 7am – 9pm
Weekends 7am – 9pm
Or if you prefer Coles, it’s just another 50m inside the Chevron Renaissance shopping centre. Click here for directions.
Weekdays 6am -10pm
Weekends 7am – 9pm
Shopping Centres
Paradise Centre – Click here for directions.
Paradise Centre is a medium size shopping centre in the heart of Surfers Paradise, containing all of your essentials like a supermarket, newsagent, pharmacy, plus a few retail options.
Paradise Centre is a great size for those that don’t want to tackle the crowds of a major mall and would prefer a peaceful stroll around some smaller shops.
Pacific Fair – Click here for directions.
Pacific Fair is the Gold Coast’s unmissable shopping and dining destination offering an expansive collection of luxury, iconic global brands and leading Australian retailers.
Dine ’til late with over 20 casual and upmarket restaurants in The Resort, The Patio and The Boulevard, all set amongst tropical landscapes and a unique outdoor ambience.
Harbour Town Premium Outlets – Click here for directions.
Harbour Town is located 11km away from Q1, so you’ll need to drive – make sure you have room in your car as there’s plenty of bargains to bring back!
This outdoor shopping centre was the first, and is still the largest, purpose-built brand direct factory outlet shopping centre in Australia.
Don’t miss their recently renovated ‘EATS’ area where you’ll find something to please even the fussiest eaters.
Robina Town Centre – Click here for directions.
Robina Town Centre is the second largest shopping centre in the Gold Coast. This spot is ideal for those that want all of the major shops (There’s 400+ here!) with less foot traffic.
Located only 9km from Broadbeach, and free parking all day, it’s definitely worth a visit.
El-Camino Cantina is our top recommendation for Tex-Mex cuisine and frozen margaritas to finish a long day of shopping.
Nearby Restaurants, Cafes & Bars
Pancakes on The Rocks
Pancakes are a good time for everyone, and particularly when they’re being pumped out of a specialty restaurant in the heart of Surfers Paradise. Pancakes on the Rocks are ALL about family dining plus there’s pizzas, salads, crepes, pancakes and the now famous beef and pork ribs. Kids will love the creative pancakes, smiley faces included.
– Located under Soul Surfers Paradise, 8 The Esplanade, Surfers Paradise
Hyde Paradiso
Hyde Paradiso is the ultimate destination for those looking for incredible waterfront views. The lively Gold Coast venue features over-sized cocktails, mouthwatering Mediterranean-inspired food, live DJ’s and Instagram-worthy decor. There’s also a cocktail making masterclass that’s very fun and you get to drink all the things you make. Perfection.
Located at Soul Surfers Paradise, Level 2, 8 The Esplanade, Surfers Paradise
Milky Lane
Home of the best burgers, desserts and cocktails in Surfers Paradise, non stop beats and plenty of good time vibes, you probably won’t want to leave. The restaurant seats 165 and is a work of art in itself, with wall to wall paintings by local artists. Grab the crew and get ready for some fun.
Located at 1/38 Cavill Ave, Surfers Paradise
Theme Parks
Dream World
Australia’s largest theme park featuring 8 big thrill rides, an Australian wildlife centre, and it’s adjoining water park White Water World.
Book online at https://www.dreamworld.com.au/ to save on gate prices.
Approximately a 30 minute drive from Surfers Paradise.
Ph: 07 5588 1111
Warner Bros. Movie World
An all-time favourite, composed of movie-themed roller coasters, simulators, slow river rides, and live entertainment shows. Visit Wet’n’Wild, Gold Coast’s biggest waterpark just down the road. Book online at https://movieworld.com.au/.
Approximately a 30 minute drive from Surfers Paradise.
Ph: 13 33 86
Sea World
Enjoy ocean and marine life at SeaWorld, a theme park, oceanarium and preservatory marine mammal park all rolled into one.
Book online at www.seaworld.com.au.
Approximately a 10 minute drive from Surfers Paradise.
Ph: 13 33 86
Local Services
Doctor / Medical Centre
Chevron Renaissance Medical Centre
45 Elkhorn Avenue
Ph: 07 5561 0340
Paradise City Medical Centre
2/3046 Surfers Paradise Boulevard
Ph: 07 5539 8200
Chemist
Surfers Paradise Chempro Chemist
36/3221 Surfers Paradise Boulevard (24 hours)
Ph: 07 5592 1321
Circle On Cavill Chempro Chemist
33/3184 Surfers Paradise Boulevard
Ph: 07 5538 0672
Gold Coast Hospitals
Gold Coast University Hospital (24 Hours)
1 Hospital Boulevard, Southport
Phone: 1300 744 284
Robina Hospital
2 Bayberry Lane, Robina (24 hours)
Phone: 07 5668 6000
Local Police
Surfers Paradise Police Station
23 Orchid Avenue, Surfers Paradise
Phone: 07 5657 6888
Non-emergency 131 444
For all Fire, Ambulance or Police emergencies please dial 000