Compendium – Sentosa on Tugun

Welcome to Sentosa.

Welcome to Gold Coast Luxury Resorts Sentosa on Tugun. It’s time to relax, unwind and enjoy your stay with us here on the beautiful Gold Coast.

Sentosa at Tugun offers you the chance to live your dreams with uninterrupted views of the Pacific Ocean and direct beach access to the golden sands of Tugun Beach.

The property is conveniently located under 5 minutes from Coolangatta Airport directly on the beachfront in Tugun on the sunny Gold Coast. Beautifully furnished throughout, Sentosa is perfect for one or two families to enjoy a beachside escape.

Check in takes place at the property, via our contactless key collection safe. We will provide you with the code for this safe on the day of arrival when the home is ready.

Should you have any questions regarding this property, please call us on (07) 5570 1122 within office hours or for EMERGENCIES after hours on (07) 5588 5150

Office Hours & Contact

Our office hours are
Monday to Friday 9am to 5pm
Saturday, Sunday & Public Holidays 11:30am to 3:30pm

Ways to Contact us

Phone: 07 5570 1122
Email: [email protected]
GCLR Guest Portal: https://guests.gcrp.com.au
Facebook: goldcoastluxuryresorts
Instagram: goldcoastaccomm

Sentosa Facilities

  • Outdoor Pool
  • BBQ
  • Table Tennis

!!! IMPORTANT INFORMATION !!!

Bin Days – Thursday Morning

If you are currently inhouse on a Wednesday afternoon, please ensure the bins are put out on the curb for collection Thursday Morning.  Failure to do so may result in an extra fee as we will need to organise an additional collection. If you are unsure which bin to put out, CLICK here for the bin schedule.

Pool Cleaning & Garden Maintenance 

Periodic pool and garden maintenance may happen while you are in house. Due to the seasonal nature of these services we are unable to provide exact schedules.

The Property

Property Supplies –  Complimentary starter pack including detergent, soap, toilet paper, garbage bags & laundry powder. There are supermarkets and convenience stores all within a short drive from your location. 

Housekeeping  –  This house has been cleaned prior to your arrival and will be cleaned upon your departure. If you require a mid-stay clean, please contact our office with 24hrs notice. Please note charges apply.

Dishwasher – This apartment features a dishwasher for your convenience. Please be sure to read the manual if you are unsure. Online manuals are also very useful.

Blinds & Windows  – Please take care when operating blinds and curtains. It is recommended you open or wind up all blinds and curtains before opening any doors or windows to prevent possible damage.

No Smoking or Vaping – There is a strict  ‘No Smoking Policy’ in place in all Gold Coast Luxury Resorts homes. Any evidence of smoking in the house will result in extra cleaning charges, as per your lease agreement.

Keys – Please notify us immediately if your keys become lost or stolen. Charges apply for all replacement keys.  In the event of a lockout please call the emergency number.  An on the spot call out fee applies of $100 cash outside of office hours.

Security – For your safety please ensure that all doors including those to the balcony are locked upon leaving your apartment.

Check out Procedures

Due to our high occupancies and strict cleaning schedule check out time is strictly 10:00am 

On your departure please ensure all dishes are washed, dried and put away.

All rubbish is to be removed from the property, including any left over food or drinks from the cupboard and fridge and placed in the wheelie bins. 

Turn off all lights and air conditioning before vacating.

Please ensure you lock the property fully before returning the keys to the Lock Box where you found them.  

Reporting Maintenance 

Should any maintenance issues arise during your stay please contact us as soon as possible so we can rectify it for you.

To report maintenance you can email [email protected], call 07 5570 1122, or use our guest portal  and send us a message. To use the guest portal you will need your booking ID.

Supermarkets

IGA
459-461 Golden Four Drive

Shopping Centres

The Pines Elanora 

Nearby Restaurants & Cafes

TBA

Theme Parks

Dream World 
Australia’s largest theme park featuring 8 big thrill rides, an Australian wildlife centre, and it’s adjoining water park White Water World.
Book online at
https://www.dreamworld.com.au/ to save on gate prices.
Approximately a 30 minute drive from Broadbeach.
Ph: 07 5588 1111

Warner Bros. Movie World
An all-time favourite, composed of movie-themed roller coasters, simulators, slow river rides, and live entertainment shows. Visit Wet’n’Wild, Gold Coast’s biggest waterpark just down the road. Book online at 
https://movieworld.com.au/.
Approximately a 30 minute drive from Broadbeach.
Ph: 13 33 86

Sea World
Enjoy ocean and marine life at SeaWorld, a theme park, oceanarium and preservatory marine mammal park all rolled into one.
Book online at www.seaworld.com.au.
Approximately a 15 minute drive from Broadbeach.
Ph: 13 33 86

Local Services 

Doctor / Medical Centre  

Tugun Family Medicine 

Chemist 

Tugun Chempro 

Gold Coast Hospitals

Gold Coast University Hospital (24 Hours)
1 Hospital Boulevard, Southport
Ph: 1300 744 284 

Robina Hospital
2 Bayberry Lane, Robina (24 hours)
Ph: 07 5668 6000

Tweed Hospital
Powell St & Florence Street, Tweed Heads NSW 2485
Ph: 07 5506 7000

Local Police

Palm Beach Police Station
PH: 07 5534 0222
or Police Link on 131444

 

For all Fire, Ambulance or Police emergencies please dial 000