Compendium – The Lanes Residences
Welcome to The Lanes Residences by GCLR
Welcome to Gold Coast Luxury Resorts apartment at The Lanes Residences. It’s time to relax, unwind and enjoy your stay with us here on the beautiful Gold Coast.
Located in Mermaid Waters these apartments are designed to provide you with a luxurious and comfortable holiday experience, featuring open-play layouts, modern finishes and high quality fixtures. They offer stunning views of the surrounding area, including the lake and hinterland.
In addition to its convenient location in Mermaid Waters, The Lanes Residences is situated close to a range of amenities and attractions. The nearby Pacific Fair shopping centre offers a wide range of retails and dining options, while the beach and a variety of parks and nature reserves are also within easy reach.
The Lanes Residences also offers a range of amenities, including a fully equipped gym, a large outdoor pool and barbecue area.
Gold Coast Luxury Resorts manage a collection of residences in this resort, all beautifully furnished by our in-house design team.
All GCLR apartments are fully self-contained with kitchen, bathroom and laundry facilities.
Should you have any questions regarding this property, please call us on (07) 5570 1122 within office hours or for EMERGENCIES after hours on (07) 5588 5150
Office Hours & Contact
Our office hours are
Monday to Friday 9am to 5pm
Saturday, Sunday & Public Holidays 11:30am to 3:30pm
Ways to Contact us
Phone: 07 55 701 122
Email: [email protected]
GCLR Guest Portal: https://guests.gcrp.com.au
Facebook: goldcoastluxuryresorts
Instagram: goldcoastaccomm
The Lanes Residences Facilities
- Outdoor resort pool
- BBQ Areas
- Gym
Please note that GCLR do not own or manage the facilities at the building. All Common areas like hallways, rubbish areas, outdoor areas etc, including facility outages, pool temperatures, maintenance and cleaning are all handled by the onsite managers. GCLR have no control over these matters.
Your Apartment
Apartment Supplies – Complimentary starter pack including detergent, soap, toilet paper, garbage bags & laundry powder. There are nearby supermarkets and convenience stores if you would like any additional supplies!
Housekeeping – This apartment has been cleaned prior to your arrival and will be cleaned upon your departure. If you require a mid-stay clean, please contact our office with 24hrs notice. Please note charges apply.
Beach Towels – Gold Coast Luxury Resorts have beach towels available to purchase from our office at $15 per towel or 4 for $50.00
Dishwasher – This apartment features a dishwasher for your convenience. Please be sure to read the manual if you are unsure. Online manuals are also very useful.
Blinds & Windows – Please take care when operating blinds and curtains. It is recommended you open or wind up all blinds and curtains before opening any doors or windows to prevent possible damage.
No Smoking or Vaping – There is a strict ‘No Smoking Policy’ in place in all Gold Coast Luxury Resorts apartments. Any evidence of smoking in the apartment will result in extra cleaning charges, as per your lease agreement.
Keys – For the security of all guests staying within the resort, you are required to use your security fobs to gain access to all resort facilities and after hours building access. Your fobs also allow you to activate the carpark and lifts. Please notify us immediately if your keys become lost or stolen. Charges apply for all replacement keys. In the event of a lockout please call the emergency number. An on the spot call out fee applies of up to $200 cash outside of office hours.
Fire Alarm – This resort is equipped with a certified fire alarm system for your safety. This system is linked to the Queensland Fire & Rescue Department in case of an emergency. Please be aware that all apartments are fitted with sensitive smoke detectors that are easily activated. False alarms and fire department call outs are expensive, so please take care while cooking in your apartment. A fine of approximately $1000 can be imposed. Please make sure exhaust fans are in use and balcony doors left open while cooking.
Security – For your safety please ensure that all doors including those to the balcony are locked upon leaving your apartment.
Check out Procedures
Due to our high occupancies and strict cleaning schedule check out time is strictly 10:00am
On your departure please ensure all dishes are washed, dried and put away.
All rubbish is to be removed from the property, including any left over food or drinks from the cupboard and fridge. Rubbish chutes are found on every level.
Turn off all lights and air conditioning before vacating.
You can opt to leave both sets of keys on the kitchen bench and close the door behind you, however, if you have a car in the basement, please remove your car first. Alternatively you can return the keys to our office at Shop 17, 24 Queensland Ave, Broadbeach. If the office is unattended please place keys in the drop box provided.
It is imperative that you do NOT use the key drop boxes at the resort. These drop boxes do not belong to GCLR and we cannot gain access to them.
Please note – you can get to the lobby without your key/fobs.
Loss of Power
The most common reason for a loss of power is a circuit breaker has tripped. This may be caused by a faulty appliance, too many items drawing electricity, or a power surge.
If you need access to your fuse box, please see locations below:
- In the cupboard above the fridge, or
- The cupboard in the main bedroom
Check for any switches that are in the off position and turn back on.
If the power trips again, please unplug any items that may have tripped the power and try again.
If it continues please report to maintenance, see below.
Reporting Maintenance
Should any maintenance issues arise during your stay please contact us as soon as possible so we can rectify it for you.
To report maintenance you can email [email protected], call 07 5570 1122, or use our guest portal and send us a message. To use the guest portal you will need your booking ID.
Nearby Attractions
Q1 Skypoint climb +61 7 5582 2700
Imagine you’re standing on a platform 270 metres above sea level, fully immersed in the stunning views of golden sands, lush, tropical mountains and the Gold Coast’s cityscape at your feet…
IFLY Indoor Skydiving (07) 5655 2400
IFLY is not just a thrill ride, but is the latest thing in action sports. Simply lean forward inside their glass tunnel into a column of air and float effortlessly into flight guided by their fully qualified instructors. Indoor Skydiving is safe for kids, challenging for adults, exciting for teens and realistic for skydivers.
Carrara Markets (07) 5579 9388
Centrally located at Carrara on the beautiful Gold Coast, only a stone’s throw from Surfers Paradise and Broadbeach, Carrara Markets is the biggest permanent weekend marketplace in Australia. With over 300 stalls covering 24 acres it’s a treasure trove of the curious and the unusual. It’s also the original home of discount shopping when it comes to fresh produce, fashion, homewares, pots, plants, bric a brac, souvenirs, arts and crafts and just about everything else.
Open Saturday and Sunday 8am -3pm
Beachfront Markets (07) 5584 3700
Every Wednesday, Friday and Sunday night treasure hunters, bargain spotters and after-dinner walkers make their way to the Surfers Paradise beachfront markets to wander along the coastal stretch of more than 120 market stalls, while live entertainers set a casual mood in their performance.
Groceries & Shopping
Q Super Centre
The Q Super Centre is within walking distance and has a Coles, Woolworths and Aldi for all your grocery needs
Shopping Centres
Pacific Fair – Click here for directions.
Pacific Fair is the Gold Coast’s unmissable shopping and dining destination offering an expansive collection of luxury, iconic global brands and leading Australian retailers.
Dine ’til late with over 20 casual and upmarket restaurants in The Resort, The Patio and The Boulevard, all set amongst tropical landscapes and a unique outdoor ambience.
Oasis Shopping Centre, Broadbeach – Click here for directions.
The Oasis Shopping Centre is located 5mins drive away (2km), from Jewel Beachfront Residences
This shopping centre is in the heart of Broadbeach with an assortment of cafes and specialty stores across 2 levels
Robina Town Centre – Click here for directions.
Robina Town Centre is the second largest shopping centre in the Gold Coast. This spot is ideal for those that want all of the major shops (There’s 400+ here!) with less foot traffic.
Located only 9km from Broadbeach, and free parking all day, it’s definitely worth a visit.
El-Camino Cantina is our top recommendation for Tex-Mex cuisine and frozen margaritas to finish a long day of shopping.
Nearby Restaurants, Cafes & Bars
Experience Mexican like never before. The food menu is focused on new, exciting flavour combinations with locally sourced, fresh produce. The drinks menu delivers tasty cocktails, local beers and some of the best margaritas. Bonita Margarita – is their signature margarita that combines the freshness of cucumber with the spice of chipotle and jalapeño
Open 7 Days, 5pm til Late – (07) 5575 2669
***Reservations recommended
Bam Bam Bakehouse is a popular artisan bakery and cafe located in Mermaid Beach. The cafe has gained a reputation for its high quality pastries, cakes, and breads. Some of the most popular items on the menu include the croissants, cronuts and danishes, all made in-house. In addition to its bakery items, Bam Bam Bakehouse also offers a range of breakfast and lunch dishes and also serves a range of specialty coffee and tea drinks,
Polite conversation, sophisticated society, and serious political discussions. You won’t find any of these here. But if you want a comedy show where you laugh until your head falls off (potentially literally) as you’re wowed by a crazy live cabaret club show with singing, dancing, burlesque, magic, juggling, and aerial performances, then step inside our maniacal lair for the ride of your life. After all, you’re not dead… yet. Click HERE for directions
Theme Parks
Dream World
Australia’s largest theme park featuring 8 big thrill rides, an Australian wildlife centre, and it’s adjoining water park White Water World.
Book online at https://www.dreamworld.com.au/ to save on gate prices.
Approximately a 30 minute drive from Surfers Paradise.
Ph: 07 5588 1111
Warner Bros. Movie World
An all-time favourite, composed of movie-themed roller coasters, simulators, slow river rides, and live entertainment shows. Visit Wet’n’Wild, Gold Coast’s biggest waterpark just down the road. Book online at https://movieworld.com.au/.
Approximately a 30 minute drive from Surfers Paradise.
Ph: 13 33 86
Sea World
Enjoy ocean and marine life at SeaWorld, a theme park, oceanarium and preservatory marine mammal park all rolled into one.
Book online at www.seaworld.com.au.
Approximately a 10 minute drive from Surfers Paradise.
Ph: 13 33 86
Local Services
Doctor / Medical Centre
Mermaid Beach Medical Centre
Shop 23-24 Pacific Square, 2532 Gold Coast Highway, Mermaid Beach 4218
Ph: 07 5572 1668
Mermaid Central Medical Clinic
2431 Gold Coast Highway Mermaid Beach 4218
Ph: 07 5575 2444
Chemist
Q Super Centre Chempro Chemist
36/3221 Surfers Paradise Boulevard (24 hours)
Ph: 1300 811 201
Gold Coast Hospitals
Gold Coast University Hospital (24 Hours)
1 Hospital Boulevard, Southport
Phone: 1300 744 284
Robina Hospital
2 Bayberry Lane, Robina (24 hours)
Phone: 07 5668 6000
Local Police
Broadbeach Police Station
Cnr Philip Ave & Surf Parade Broadbeach 4218
Phone: 07 5581 2800
Non-emergency 131 444