Compendium – Marquee Penthouse
Welcome to Marquee Penthouse
Welcome to Gold Coast Luxury Resorts apartment at marquee Penthouse. It’s time to relax, unwind and enjoy your stay with us here on the beautiful Gold Coast.
Gold Coast Luxury Resorts apartments are all fully self-contained with kitchen, bathroom and laundry facilities.
Should you have any questions regarding this property, please call us on (07) 5570 1122 within office hours or for EMERGENCIES after hours on (07) 5588 5150
Office Hours & Contact
Our office hours are
Monday to Friday 9am to 5pm
Saturday, Sunday & Public Holidays 11:30am to 3:30pm
Ways to Contact us
Phone: 07 5570 1122
Email: [email protected]
GCLR Guest Portal: https://guests.gcrp.com.au
Facebook: goldcoastluxuryresorts
Instagram: goldcoastaccomm
Marquee Penthouse Facilities
Located on the rooftop:
- Rooftop BBQ Area (7am – 10pm)
Please note that GCLR do not own or manage the facilities at the building. All Common areas like hallways, rubbish areas, outdoor areas etc, including facility outages, pool temperatures, maintenance and cleaning are all handled by the onsite managers. GCLR have no control over these matters.
Your Apartment
Apartment Supplies – Complimentary starter pack including detergent, soap, toilet paper, garbage bags & laundry powder. There are supermarkets and convenience stores all within walking distance of your apartment if you would like any additional supplies!
Housekeeping – This apartment has been cleaned prior to your arrival and will be cleaned upon your departure. If you require a mid-stay clean, please contact our office with 24hrs notice. Please note charges apply.
Safe – The safe provided in your apartment is for the owners use only. For security reasons no codes are provided to us. We kindly ask you not to use it.
Beach Towels – Gold Coast Luxury Resorts have beach towels available to purchase from our office at $15 per towel or 4 for $50.00
Dishwasher – This apartment features a dishwasher for your convenience. Please be sure to read the manual if you are unsure. Online manuals are also very useful.
Blinds & Windows – Please take care when operating blinds and curtains. It is recommended you open or wind up all blinds and curtains before opening any doors or windows to prevent possible damage.
No Smoking or Vaping – There is a strict ‘No Smoking/Vaping Policy’ in place in all Gold Coast Luxury Resorts apartments. Any evidence of smoking/vaping in the apartment will result in extra cleaning charges, as per your lease agreement.
Keys – For the security of all guests staying within the resort, you are required to use your security fobs to gain access to all resort facilities and after hours building access. Your fobs also allow you to activate the carpark and lifts. Please notify us immediately if your keys become lost or stolen. Charges apply for all replacement keys. In the event of a lockout please call the emergency number. An on the spot call out fee applies of $100 cash outside of office hours.
Fire Alarm – This resort is equipped with a certified fire alarm system for your safety. This system is linked to the Queensland Fire & Rescue Department in case of an emergency. Please be aware that all apartments are fitted with sensitive smoke detectors that are easily activated. False alarms and fire department call outs are expensive, so please take care while cooking in your apartment. A fine of approximately $1000 can be imposed. Please make sure exhaust fans are in use and balcony doors left open while cooking.
Security – For your safety please ensure that all doors including those to the balcony are locked upon leaving your apartment.
Check out Procedures
Due to our high occupancies and strict cleaning schedule check out time is strictly 10:00am
On your departure please ensure all dishes are washed, dried and put away.
All rubbish is to be removed from the property, including any left over food or drinks from the cupboard and fridge. Rubbish chutes are found on every level.
Turn off all lights and air conditioning before vacating.
If you have a car in the basement, please remove your car first. It is imperative that you do NOT use the key drop boxes at the property. These drop boxes do not belong to GCLR and we cannot gain access to them. Once your car has been removed we kindly ask that you return to the apartment and leave both sets of keys on the kitchen bench.
Please note – you can exit the ground floor lobby without your key/fobs.
Troubleshooting Tips
Air Conditioning
A manual for the AC system can be found in the apartment.
Note: Please do not put the temperature below 21 degrees as the unit will freeze up and will stop working
Note: Please ensure all balcony doors and windows are closed when the system is on as the air conditioner will not function correctly if there are any doors or windows open.
TV is displaying the message ‘Weak or No Signal’
Please check that the source is selected correctly to watch ‘free-to-air TV’ or ‘Digital TV’
If the signal is weak, please check that the TV antenna cable at the back of the TV is plugged in securely. If any issues continue, please report maintenance via email, phone, or guest portal.
Loss of Power
The most common reason for a loss of power is a circuit breaker has tripped. This may be caused by a faulty appliance, too many items drawing electricity, or a power surge.
If you have lost power to some or all of your apartment the circuit breakers are located in the cupboard just to your left as you enter the apartment.
Check for any switches that are in the off position and turn back on.
If the power trips again, please unplug any items that may have tripped the power and try again.
If it continues please report to maintenance, see below.
Reporting Maintenance
Should any maintenance issues arise during your stay please contact us as soon as possible so we can rectify it for you.
To report maintenance you can email [email protected], call 07 5570 1122, or use our guest portal and send us a message. To use the guest portal you will need your booking ID.
Nearby Activities
Ticket Time are boutique family owned and operated amusement centres. With over 70 machines spread over 500sqm of fun, we specialise in some of the latest games not seen in other arcades. All of our prizes are hand picked and we aim to give the best value for money. Level 1 Australia Fair Shopping Centre, Southport. (Opposite Event Cinemas) With 3 Hours free parking!
Zero Latency’s latest generation platform was developed in partnership with tech giant HTC to ensure a unique and seamless immersive experience for players across the world.
Featuring a customized HTC VIVE Focus 3 headset, the new remote rendering stack allows customers the first chance to explore Zero Latency’s award-winning experiences through 5K video and 3D spatial sound, with nothing more than a headset.
Australia Fair Shopping Centre
Australia Fair– Situated in the heart of the Gold Coast overlooking the beautiful Southport Broadwater. With over 210 stores to choose from, you can get the latest Fashion, Food and Electrical options.
Groceries & Shopping
Supermarkets
Woolworths Metro is your closest store for basic necessities, click here for directions.
Weekdays and Saturdays 7:00am – 9pm
Sundays 9am – 6pm
The closest full sized supermarket is Woolworths in the Australia Fair Shopping Centre. Click here for directions.
Weekdays 7am – 10pm
Saturdays 7am – 6pm
Sundays 9am – 6pm
Shopping Centres
Australia Fair Shopping Centre – Click here for directions.
Australia Fair is a medium size shopping centre in the heart of Southport, containing all of your essentials like a supermarket, doctor, pharmacy, plus a few retail options.
Australia Fair Shopping Centre is a great size for those that don’t want to tackle the crowds of Pacific Fair and would prefer a peaceful stroll around some smaller shops.
Pacific Fair – Click here for directions.
Pacific Fair is the Gold Coast’s unmissable shopping and dining destination offering an expansive collection of luxury, iconic global brands and leading Australian retailers.
Dine ’til late with over 20 casual and upmarket restaurants in The Resort, The Patio and The Boulevard, all set amongst tropical landscapes and a unique outdoor ambience.
Harbour Town Premium Outlets – Click here for directions.
Harbour Town is located 12km away from The Gallery, so you’ll need to drive – make sure you have room in your car as there’s plenty of bargains to bring back!
This outdoor shopping centre was the first, and is still the largest, purpose-built brand direct factory outlet shopping centre in Australia.
Don’t miss their recently renovated ‘EATS’ area where you’ll find something to please even the fussiest eaters.
Robina Town Centre – Click here for directions.
Robina Town Centre is the second largest shopping centre in the Gold Coast. This spot is ideal for those that want all of the major shops (There’s 400+ here!) with less foot traffic.
Located only 9km from Broadbeach, and free parking all day, it’s definitely worth a visit.
El-Camino Cantina is our top recommendation for Tex-Mex cuisine and frozen margaritas to finish a long day of shopping.
Nearby Restaurants & Cafes
Sens Coffee
Located underneath the Meriton Sundale Building at 1-2/2 Como Cres, Southport QLD 4215.
Pearl and Ash
Located at the Ferry Road Markets- Shop 11/107 Ferry Rd, Southport QLD 4215.
Absolute Thai
Located at ShopB2, 56 Scarborough St, Southport QLD 4215.
Galaxy Seafood and Mediterranean
Located at 6/50 Marine Parade, Southport QLD 4215.
Ramen Danbo
Located at Mercato on Ferry, 24/59-73 Meron St, Southport QLD 4215.
Bar 11
Located at 11/2 Como Street, Southport, QLD 4215
Theme Parks
Dream World
Australia’s largest theme park featuring 8 big thrill rides, an Australian wildlife centre, and it’s adjoining water park White Water World.
Book online at https://www.dreamworld.com.au/ to save on gate prices.
Approximately a 30 minute drive from Broadbeach.
Ph: 07 5588 1111
Warner Bros. Movie World
An all-time favourite, composed of movie-themed roller coasters, simulators, slow river rides, and live entertainment shows. Visit Wet’n’Wild, Gold Coast’s biggest waterpark just down the road. Book online at https://movieworld.com.au/.
Approximately a 30 minute drive from Broadbeach.
Ph: 13 33 86
Sea World
Enjoy ocean and marine life at SeaWorld, a theme park, oceanarium and preservatory marine mammal park all rolled into one.
Book online at www.seaworld.com.au.
Approximately a 15 minute drive from Broadbeach.
Ph: 13 33 86
Local Services
Doctor / Medical Centre
Sundale Medical Centre
8/2 Como Cres, Southport QLD 4215
Chemist
Chempro Chemist
8/2 Como Cres, Southport QLD 4215
Ph: (07) 5561 1244
Gold Coast Hospitals
Gold Coast University Hospital (24 Hours)
1 Hospital Boulevard, Southport
Ph: 1300 744 284
Robina Hospital
2 Bayberry Lane, Robina (24 hours)
Ph: 07 5668 6000
Local Police
Southport Police Station
96 Scarborough St, Southport, 4215
Ph:(07) 5571 4222
Non-emergency 131 444
For all Fire, Ambulance or Police emergencies please dial 000