#GuestsLoveGCLR

Don't just take our word for it! Read what past guests have said about their Gold Coast accommodation and share your own experience.

Reviews

Travis S

Fantastic staff,amazing views, the apartment was spotlessly clean on arrival, perfect for my family of 4, bathroom and kitchen amazing

Ocean Resort GCLR 2 Bedroom Apartment
Reviewed May 25

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Tim B

Just a couple penny pinching things took the luxury out of luxury unit. Like cmon one teabag we still laughing about that. No coffee at all. Even mediocre accom has a coffee machine these days it’s 2025. 1 towel each. No back up and no beach towel for the pool unless you want to buy one. Again laughable but sticks in your memory why. Maybe a heads up that one of the pool areas out of action. The swipe keys were hit and miss. We stood at doors many times swiping away with no action. Was boarder line stressful. I have a feeling the whole high rise has electrical issues like minimal lights working at night. No exhaust fan in bathroom and light not working. I think I’ll finish there. Unit was clean and felt luxurious. Balcony awesome position awesome we could live there lol for sure.

Jewel Beachfront Residences 1 Bedroom Ocean
Reviewed May 25

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David S

Great service from the accommodation management team, with a strong focus on quickly solving the one problem I had with the wifi

Phoenician Resort 2 Bedroom
Reviewed May 25

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Janine R

Beautiful, quality accomodation. Sencund time using GCLR, happy both times!

Soul Resort 3 Bedroom Ocean View
Reviewed May 25

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Joy H

The place was nice and convenient but we were charged extra for that week after having to cancel during Alfred because it was the blues festival we arrived Tuesday it didn’t start till Thursday we were leaving Friday I thought it was all week

Oracle Resort 2 Bedroom Deluxe
Reviewed May 25

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Marguerita L

Very clean and modern

Jewel Beachfront Residences 2 Bedroom Hinterland Apartment
Reviewed May 25

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NICOLA A

The property was beautiful, spacious and clean. The view was stunning and it was a great location. When I asked for help the company contacted me quickly to sort my concerns.

Soul Resort 3 Bedroom Ocean View
Reviewed May 25

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Sashini S

Excellent location and the apartment was spacious.

Oracle Resort 2 Bedroom Deluxe
Reviewed May 25

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Hanxiang Z

no reception all the time bit wired and need to take key by self. Otherwise, it is really good, good place,good view,enjoyed

Jewel Beachfront Residences 2 Bedroom Ocean View
Reviewed May 25

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Emma W

Kim and her team are amazing and so accommodating.

Jewel Beachfront Residences 2 Bedroom Ocean View
Reviewed May 25

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leah G

Great location, unit had everything you could need.

Oracle Resort 2 Bedroom Deluxe
Reviewed May 25

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denise H

value for money, no wifi was why it wasn't a 10.

Soul Resort 2 Bedroom Ocean View
Reviewed May 25

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Chloe S

Our stay was incredible . So central to everything, very spacious and luxe. We loved it . Thanks so much we will be back for sure! Chloe & Brett

Oracle Resort 2 Bedroom Deluxe
Reviewed May 25

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Jenny M

Lovely unit with lots of room and great view

Circle on Cavill 3 Bedroom Skyhome
Reviewed May 25

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Kathy P

Excellent Location - Beach Views - Comfortable - Spacious - Clean - Facilities

Jewel Beachfront Residences 2 Bedroom Ocean View
Reviewed May 25

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John M

The accommodation was very well presented. Everything was as described. The only negative I have was main bed was very uncomfortable. I’m not sure why but it was just very uncomfortable to sleep on. But other than that was very happy with the accommodation.

Jewel Beachfront Residences 2 Bedroom Hinterland Apartment
Reviewed May 25

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Karleigh H

After having issues with prior accommodation- Mia who I dealt with got us relocated to here and we couldn’t be more thankful for her going above and beyond. The apartment was beautiful, clean and welcoming.

Circle on Cavill 3 Bedroom Skyhome
Reviewed Apr 25

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Nancy G

Good location, clean and comfortable apartment, and great views. Bonus secure parking which was great as we had rental and pool/spa is great. Nothing to fault on this property.

Opus Resort Opus 2 Bedroom Ocean
Reviewed May 25

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Atal H

Location, facilities, comfort.

Jewel Beachfront Residences 3 Bedroom Ocean
Reviewed May 25

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Silvanya H

Great furnishes such as the pool and restaurant down stairs.

Oracle Resort 2 Bedroom Deluxe
Reviewed May 25

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Clayton A

Nice apartment, good location, great views

Jewel Beachfront Residences 1 Bedroom Beach
Reviewed May 25

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Cameron H

Clean apartment and good service

Jewel Beachfront Residences 2 Bedroom Ocean View
Reviewed May 25

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Danielle T

This stay I was surprised at the difference in the quality of apartment from when we stayed with GCLR last time. We stayed in Circle on Cavill previously and the room was immaculate and we had absolutely no complaints. This room was definately not at that level, it had a broken toilet seat, old rusted and broken toilet cleaner , the whole apartment could do with a good deep clean, table tops were very scratched, the bottom of the door in the ensuite the wood was broken and peeled away and just a bit shabby. The other feedback I have is the doors could not be key locked, nor could the apartment door which isn't overly child friendly with an adventurous 3 year old here. We still enjoyed our stay and the view was exactly what we hoped for and the location is also excellent and everything you need it right there. I also booked a 2 bedroom, not a 3 bedroom and I wonder if the quality wouldve been better in the 2 bedroom.

Soul Resort 3 Bedroom Ocean View
Reviewed May 25

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Louise H

The apartment was in a great position with an amazing view. The apartment was however not well maintained. Light switches had dirty marks, the glass doors to the balcony were dirty on the outside. The outside balcony floor was not clean, including the day bed. Provisions were limited, toilet paper and garbage bags. The pantry door didn't close properly and made a loud screeching noise when trying to close it. We have stayed at Soul Peppers over many years and noticed the 'wear and tear' around the building, in particular the indoor pool and spa area. The apartment also was a bit 'tired' and could do with a refresh, paying attention to details such as tiling, painting etc.

Soul Resort 2 Bedroom Ocean View
Reviewed May 25

Reviews

Adrian W

Whilst impressed with communications, the location and the cleanliness of the apartment, we were underwhelmed with the what was provided, especially for the price we paid (e.g. no coffee pods, lack of toilet rolls, no coffee tables, umbrellas). These are all small things but they make a difference. Also the TV remote batteries were dead, the curtains were mouldy.

Oracle Resort 2 Bedroom Deluxe
Reviewed May 25

Reviews

Amanda G

It was absolutely beautiful, the room the layout of the room and VIEWS. We didn’t want to leave the room. Plus it is on the main strip of shops and restaurants so we had everything at our fingertips

Soul Resort 2 Bedroom Ocean View
Reviewed May 25

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Martin S

Best Location, best facilities

Jewel Beachfront Residences 1 Bedroom Beach
Reviewed May 25

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Nick W

Nice comfortable accommodation. A bit bland inside though.

Oracle Resort 2 Bedroom Deluxe
Reviewed Apr 25

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bobbie-jo F

Great place to stay

Circle on Cavill 2 Bedroom 1 Bathroom
Reviewed May 25

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Lisa S

it was a lovely unit, Well styled and clean. We loved our stay. Great location walking distance to everything you needed.

Signature Broadbeach 3 Bedroom Ocean View
Reviewed May 25

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garry D

You claim that only one set of keys were returned, however we are adamant that two sets were left, as per your instructions. Considering the cost of a weeks rental It’s a bit tough making us pay for replacements

Oracle Resort Bedroom Premium Ocean
Reviewed May 25

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Orla C

Beautiful apartment and very central

Spice Apartments 2 Bedroom
Reviewed Apr 25

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Nicole W

Soul Resort 3 Bedroom Ocean View
Reviewed May 25

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Kathy M

I would usually give 10 out of 10 as we have stayed with you numerous times and have been extremely impressed. Sadly, this time we had a problem with check in. We came past the office from the airport at around 1pm and we were very aware check in is from 2pm. Understandably the room was not ready and we were asked to come back at 2pm. We obliged happily even after travelling from 3.30am. We came back at 2, collected the keys. I was told that our requests had been met with a high floor room and 3 king beds. Fabulous!!! Upon arriving at the room, the door was open and the cleaning team were still there. I popped my head in and asked how much longer they would be and they said at least, another hour. At this stage I also became aware that there was only 2 king beds and the other room was a 2 singles but the cleaning team very quickly responded and proceeded to change the bed to a 3rd King. They also offered extra amenities to apologise for the inconvenience. I called the office to discuss the situation and check if they were aware that the room would not be ready for at least another hour and the best response I got was, sorry, you will just have to wait. Obviously, I was not happy with that answer and continued with the conversation to express my disappointment and asked that they offer some sort of help with expediting the situation. I was offered to leave my bags in the room and head to the pool, maybe sit and buy a drink… I declined explaining that I was not leaving my luggage unattended in a room with strangers. It was suggested that I sit in the hallway and wait. Again, unapologetically, I declined. I then became very frustrated and asked that they take some time to think about their client and what they would want out of a very embarrassing situation that clearly there was a lack of communication and now I as the client and visitor on holiday is paying the price for. It is every travellers nightmare to have an uncomfortable start to their very important and well needed holiday. Surely your staff understand this. As your staff member could not offer anything in compensation or as an act of apology, I have decided to score you less. Upon returning our key, I apologised to your staff member at the front desk about the way I spoke at times that afternoon on check in, but I in no way apologise for my discomfort and disappointment at how the situation was handled and the lack of empathy and effort to appease me. I suggested that they think further about what options could have been put forward in this situation, example late check out, a drink voucher, a lime bike voucher, a discount on my current or future stay. I can think of many and should not have to suggest. Your staff could think of none… I do hope to book and stay again as I am hoping this is a one off event that with better communication shouldn’t and wouldn’t happen again. Please feel free to call me and discuss further if need be. Kindest Regards. Kathy

Jewel Beachfront Residences 3 Bedroom Beach
Reviewed Apr 25

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Jack H

The location and quality of the penthouse.

Soul Resort Soul 4 Bed Sub Penthouse
Reviewed Apr 25

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Shirley D

This beautiful apartment is spacious, with views to die for and in prime location. The facilities - pool, spa, lounge etc are also great

Oracle Resort 4 Bedroom Superior Ocean
Reviewed May 25

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Maureen H

Accomodated a lot of extended family and it was a great point of reference for the family to gather together The Circle on Caville was The Hub for my daughters 21st Birthday.

Circle on Cavill 3 Bedroom Skyhome
Reviewed May 25

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Tanya H

We were only given 1 sets of keys and there was only 2 rolls of toilet paper provided for a 3 day stay.

Oracle Resort 2 Bedroom Deluxe
Reviewed May 25

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Glenn B

Would have got 10 if you refunded security deposit as quick as you take it

Sentosa on Tugun 5 Bedroom Beachfront Home
Reviewed May 25

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Bernadette S

The room was in an excellent location, it was very clean and spacious. But for a luxury stay then I feel with a bit more thought and effort was needed to make our stay luxurious. The cheap guest amenities such as bathroom toiletries were disappointing. Also disappointing was that there was no coffee machine, not even a plunger. The room amenities were very basic.

H Residences 3 Bedroom Sub Penthouse
Reviewed May 25

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Brodie M

Fantastic location! Apartment was clean and tidy on arrival. Great indoor pool facilities. Downside was the slow lifts especially on busy weekend and temperature of the hot water was lower than expected.

Soul Resort 3 Bedroom Ocean View
Reviewed May 25

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Samii B

Stunning, comfortable & clean apartment overlooking the ocean. Located right in the middle of surfers, everything was within walking distance & we didn’t have to move our car once we arrived. The apartment had everything we needed which was important as we were travelling with a 8 month old & we were able to wash & sterilise our bottles & do all our washing before returning home. Would definitely stay again!

Soul Resort 2 Bedroom Ocean View
Reviewed May 25

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Mark K

Great place to stay, great location Would of been nice to know the pool area was closed off

Jewel Beachfront Residences 2 Bedroom Hinterland Apartment
Reviewed Apr 25

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Maribel O

Place has perfect view of sea and on other side river. Clean and got all things we need.

Circle on Cavill 3 Bedroom Apartment
Reviewed May 25

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Paula D

Place and location was good. Would have been helpful if air freshners and were provided as well in bathroom. Toaster was rusty already maybe needs a change

Oracle Resort 2 Bedroom Deluxe
Reviewed May 25

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Angela B

Lovely apartment good amenities

H Residences 2 Bedroom Premium w Ocean View
Reviewed May 25